Dear Valued Customers,
DELMAS specialises in the global sea transportation of cargoes to and from Africa. But our company is much more than just about selling generic container slots. We pride ourselves on offering a human touch focusing on accessible and personal shipping services, combined with excellent customer service and local expertise.
DELMAS’s belief in customer-oriented service has been the driving force in expanding our business and reinforcing our corporate values. Compared to our major competitors who are all global players we, as the largest niche player in Africa, have the flexibility and the acute knowledge of our markets which allows for tailor made solutions. We take pride in our close relationship with our customers in a market which remains operationally difficult.
We believe that customer satisfaction and trust are the two primary sources of our growth. Over the years we have proven our commitment to customers. We have established ourselves as true business partners who understand our clients many and varied needs. And it is through our multi-stakeholder collaborations and key localised industry partnerships that have played a pivitol role in our success.
DELMAS has a deep heritage and expertise in trading with Africa. If you take a look at our history, over the last eight decades DELMAS offers unmatched levels of service excellence that have helped the line to become the point of reference. We are the only company to offer 15 direct lines into West and East Africa from all over the world plus the necessary feeder network to serve all markets. We deploy a total weekly capacity of 16,500 TEUS. With outstanding products and service, we can now complement and expand the value we bring to our customers, expanding into new markets which bring us closer to our Asian and South American markets.
As part of the CMA CGM Group we have access to world-class vessels, modern container pools as well as state of the art information systems – in other words, one of the finest shipping infrastructure in the world. With shipping at our core, we champion transparent management and corporate responsibility and we recognize that our responsibility extends beyond our customers to the environment and society at large.
We take your needs seriously. Your visit to our website is as important as your call to our sales or customer service representatives. We’ve tried to anticipate your interests but if you don’t find what you need then please do contact our team.
To read interviews with some of DELMAS' agents and managers please see our Interviews page.